Terms and Conditions
Welcome to Season it Up Vegan LLC. By accessing or using our website, services, or products, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
1. General
1.1 These Terms and Conditions ("Terms") apply to all visitors, users, and others who access or use our services.
1.2 By accessing or using our website and services, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access the service.
2. Services
2.1 Season it Up Vegan LLC provides gourmet vegan dishes, appetizers, and desserts through our food trucks, catering services, and events.
2.2 We reserve the right to modify or discontinue our services at any time without prior notice.
3. Orders and Payment
3.1 All orders are subject to availability. We reserve the right to refuse or cancel any order at any time for any reason.
3.2 Payment for all orders must be made at the time of ordering. We accept various payment methods, including credit cards and digital payment platforms.
3.3 Prices for our products are subject to change without notice.
4. Cancellations and Refunds
4.1 If you need to cancel an order, please contact us as soon as possible. Cancellations made within a reasonable timeframe may be eligible for a full or partial refund at our discretion.
4.2 Refunds will be processed using the original method of payment. Please allow a reasonable amount of time for the refund to be processed.
5. Allergies and Dietary Restrictions
5.1 While we strive to accommodate dietary restrictions and allergies, we cannot guarantee that our products are free from all allergens. Please inform us of any allergies or dietary restrictions when placing your order.
5.2 We are not responsible for any adverse reactions caused by the consumption of our products.
6. Intellectual Property
6.1 All content on our website, including text, graphics, logos, and images, is the property of Season it Up Vegan LLC and is protected by copyright and trademark laws.
6.2 You may not use, reproduce, or distribute any content from our website without our prior written permission.
7. Limitation of Liability
7.1 Season it Up Vegan LLC shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our services or products.
7.2 Our total liability to you for any claim arising out of or in connection with these Terms or the use of our services shall not exceed the amount paid by you, if any, for accessing our services.
8. Indemnification
8.1 You agree to indemnify, defend, and hold harmless Season it Up Vegan LLC and its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, or expenses arising out of or in connection with your use of our services or breach of these Terms.
9. Governing Law
9.1 These Terms shall be governed and construed in accordance with the laws of the state of North Carolina, without regard to its conflict of law provisions.
10. Changes to Terms and Conditions
10.1 We reserve the right to modify these Terms at any time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top of the page.
10.2 Your continued use of our services after any such changes constitutes your acceptance of the new Terms.
11. Contact Us
11.1 If you have any questions about these Terms, please contact us at [contact email] or [contact phone number].
By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
Our Privacy Policy
Season it Up Vegan LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us via SMS. Please read this policy carefully to understand our practices regarding your personal information.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you provide directly to us, such as:
Name, Email address, Phone number, Billing and shipping address, Payment information.
1.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and usage, including:
IP addressBrowser type and versionPages you visit on our siteTime and date of your visitReferring site or source
1.3 SMS Information
When you opt-in to receive SMS messages from us, we may collect your phone number and the contents of any SMS messages you send to us.
2. How We Use Your Information
2.1 Provide and Improve Our Services
We use your information to:
Process and fulfill your orders. Communicate with you about your orders, including sending confirmations and updates. Provide customer support. Improve our website and services.
2.2 Marketing and Promotions
With your consent, we may use your information to:
Send you promotional emails and newsletters. Send you SMS messages with updates, promotions, and special offers.
2.3 Legal and Security Purposes
We may use your information to:
Comply with legal obligations Protect our rights and property. Prevent and address fraud, security issues, and other harmful or unlawful activities.
3. Sharing Your Information
3.1 Third-Party Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, and marketing.
3.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
3.3 Business Transfers
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
4. Your Choices
4.1 Access and Update Your Information
You have the right to access, correct, or delete your personal information. You can do this by contacting us at [contact email].
4.2 Opt-Out of Marketing Communications
You can opt-out of receiving marketing emails by following the unsubscribe instructions included in each email or by contacting us. To opt-out of SMS messages, you can reply "STOP" to any message you receive from us.
5. Security
We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no internet or email transmission is ever fully secure or error-free. Please take special care in deciding what information you send to us via email or SMS.
6. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information from our files.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top of the page. Your continued use of our services after any changes constitutes your acceptance of the new Privacy Policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: [email protected]
Phone: (919) 633-1579
By using our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.